I have started installing the Dentrix G4 Productivity Pack 6 on client systems. So far, very positive feedback. One client told me they love it! That is pretty high praise for an update. This is an all or nothing install. If you install it one system, you have to install it on all of them.
Please make sure you have a good backup of your data before you install it. This means that you either confirm your backup or you run a manual backup before you install it. Do not assume that because your IT person set up a backup that you now have a good backup. If you don't check it, you may be in for a long night (or weeks depending on how bad). Whenever I install updates to Practice Management Software programs (not just Dentrix, but all of them), I run a manual backup to make sure I can recover quickly if something goes wrong. It is not always the installation of the update that can cause problems. I had a server hard drive fail half way through an update, I had to use the manual backup to recover after replacing the hard drive.
Please do not assume that because you can check for updates directly with in the program, that it will be easy and won't cause problems. Many updates include changes, enhancements, and the way you do things so there may be learning issues after the update. If you are not sure, do not install it. Do not assume.
Friday, December 4, 2009
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