Saturday, May 22, 2010

Dentrix Mobile Released

Dentrix has announced the release of Dentrix Mobile.  This new program allows you the access to a wealth of pratient information from most smartphones.  It is available on the iPhone, Blackberry, Droid, and Palm Pre.  It is a browser based program that allows you to view your practice schedule, patient contact info, patient medical history, prescriptions and other valuable information.  At this time, you can not enter or update information, but it is on the roadmap. 
Security is always an issue with this type of program.  Because it is browser based, no practice or patient information is copied to the mobile device.  If you lose your phone, please make sure you log into the Dentrix web site and change your password to ensure the data can not be accessed from the lost phone. 
You will need the following items in place to use Dentrix Mobile (from Dentrix FAQ document):
  • Active Dentrix Customer Service Plan
  • Dentrix G4 Productivity Pack 7
  • Latest version of the DXWeb Toolbar
From the Dentrix Mobile FAQ:

See Patient Details at a Glance

When customers get a call from someone requesting a new prescription, they can know within seconds if the caller is a patient or not. With Dentrix Mobile, they can search for the patient’s name and their essential information, including:
  • Contact Information - view the patient’s home, mobile, work and other phone numbers and email address.
  • Prescriptions—view a list of patient’s prescriptions, dates and details.
  • Medical Alerts - view a list of allergies and other medically important information.
  • Past Appointments - view the date and time of past appointments. Click on the appointment date to view details of the past appointment.
  • Future Appointments - see updated appointments as soon as updates are made at the office.
If you have any questions or need our assistance with setting up this service for your dental practice, please call us at 508-624-9898 or email me directly at

Thanks for reading,